Just moved to the area and decided to try a new local nail salon.the woman that greeted me was very nice, told me to pick a color and head over to chair 4. The moment I sat down I knew this was going to be an awful expeiriance. The girl was extremly rude and kept sanding my nail down to the point of pain, not just once but literally every nail she touched and when I would flinch she would mumble yeah sorry then jerk my hand back to a comfortable position for herself. When that torture finally ended I looked down to see every single nail a COMPLETELY DIFFERENT LENGTH. When this happened I politly asked her if she could fix them as I'm having Christmas cards photos taken tomorrow and she said "They just look longer cause I had to put on a new tip". That was it. Like no they are all different lengths because you have done nothing but watch the tv and text on your phone while I Sat here in silence for an hour for a FILL. She then grabbed my hand and rolled her eyes and filled one down to somewhat normal length and I knew at that point I was not going to let her fix anything else. I said it was fine and let her start painting. Awful. I have polish all over my skin. Some nails are not even covered, I was visibally upset and sent over to the dryer with almost no top coat. So now my fingers hurt from being over filed, every nail is a different length, my polish looks Like a preschooler did it, and I've been treated like the biggest inconvenience to the nail tech from the moment I sat down. As I was holding in my frustration I got up to the desk to pay and I told the woman cashing out that I will pay for the service but it was the worst experience I have ever had and my nail were horrible and I would now have to go somewhere else and pay again to have them fixed. I said your technician is extremely rude and my nails are a mess. Here is your money. She didn't seem to understand but knew I was mad, she said you dont like? I said no I dont, and repeated everything I said and She looked ready to offer to fix them but I just said I will pay someone else to fix these I will not sit uncomfortably for a service I have paid for and now need fixed and then walked out the door. I will never step foot in there again. CUSTOMERS BEWARE.
Worst nail salon every waited hour and half to get my nails painted 8 other people walked in way after me and got taken way before will never go here again
Not sure what planet that negative reviewer lives on, but my first time here with ANN was a great experience. I got a great vibe from everyone in the salon. I'm not going to lie... I went much to long without getting a fill, so the first time Ann serviced me, my nails were broken, uneven (from another salon who shall remain nameless), and pretty much a painful mess. Ann chipped away, filled and filed my nails to the best job I've ever had.
Suffice to say... don't always make a decision based on a review. I read that negative review beforehand, still decided to give them a try; happy I did. Sincerely, The most particular nail client there is
Star Nails Spa is a US Hair Care Studio based in Webster, Massachusetts. Star Nails Spa is located at 31 Thompson Rd #3, Webster, MA 01570, USA.
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